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Health and Wellness Customer Service

Want a job you'll LOVE?
Our Health and Wellness department helps our customers live healthier, better lives by supplying all of the products they need to maintain a healthy lifestyle. In this area, you'll work with a team to provide incredible service and ensure shelves are fully stocked with a variety of soaps, lotions, medications, and many more personal hygiene products. If you enjoy helping others and working in a fast-paced environment, this could be the role for you!
Check out our latest Grand Opening!
http://www.youtube.com/watch?v=Qv8Kfi98Zgw
How do I make a difference?
Providing Incredible, Knowledge Based Customer Service
Proactively approach customers, assist them in locating products and answer any questions they might have, and direct specific healthcare-related questions to a pharmacist
Seek to expand personal knowledge about products and practices in the department and share acquired knowledge with customers to better assist them
Ensuring High Quality Products & Ingredients
Work with team members to maintain the overall appearance of the department; unload deliveries, ensure product levels are sustained and be sure products are well merchandised in eye-appealing displays to promote items and drive sales
Check the expiration date on product to ensure the health and safety of customers, take part in the expiration date program, properly dispose of medical products in the department every 4 months and check for damaged or misplaced products and properly record or reshop these items
Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines and Simplification 5S procedures
Living Who We Are
Support, encourage, and respect co-workers
Work with supervisor to set and achieve goals for professional development
Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
Seeking Candidates Who‚€
Live our values: caring, respect, empowerment, making a difference, high standards
Possess teamwork & diversity awareness
Seek continuous learning opportunities
Provide incredible customer service
Ensure food & human safety
Possess organizational skills
Are able to problem solve
Possess effective communication skills
Preferred Skills and Experience
Customer service experience, preferably in a food service, grocery or retail setting
Knowledge of health and beauty care products
Work Environment
Work involves continuous interaction with customers and co-workers in a fast-paced environment
Typical motions include repetitive hand and arm movements, bending and reaching, kneeling and occasional heavy lifting
Responsible for moving and lifting an average of 5 ‚€“ 15 pounds with a maximum weight lifted of 50 pounds rarely
May be exposed to various allergens
Will be required to spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed.

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