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Sales Associate - Pottery Barn Outlet

Requisition Number: PB-13594
Area of Interest: Retail
Organization: Retail
Brand/Division: Outlet
Position Type: Casual
JOB DESCRIPTION
To provide customers with a unique shopping experience by utilizing excellent customer service, effective selling techniques and providing in-depth product knowledge in a fast-paced, specialty retail environment. Assist shipper/receiver and stockers with stock room and shipments. ESSENTIAL FUNCTIONS:
Greet and welcome customers to the store with enthusiasm.
Determine and understand customer needs by asking open-ended questions.
Explain product features and benefits, while addressing customer needs.
Suggest additional items while utilizing sales skills to build multiple sales.
Ring items on the cash register and either gift-wrap or package items to avoid breakage or damage.
Regularly provide feedback to store manager on customer?s reaction to merchandise and store.
Anticipate and resolve customer service issues.
Follow through on special orders and customer requests.
Receive, ticket, package, log and ship stock merchandise as assigned.
Locate and check merchandise in the stock room by utilizing the stock locator.
Maintain displays and stock room through regular cleaning, straightening and dusting.
Perform other tasks and projects as assigned.
REQUIREMENTS AND QUALIFICATIONS
1-2 years customer service and retail sales experience preferred.
Good planning and time management skills to execute multiple tasks simultaneously.
Ability to communicate and work well with team members.
Availability to work closing shift minimum of two times per week, minimum of three Saturdays per month, one Sunday per month, bi-annual inventories and entire holiday season (November and December).
Must be able to maintain compliance with Company dress codes and polices.
Ability to lift and carry medium to large items several feet, weighing up to 75 pounds, while utilizing appropriate equipment.
This position is not eligible for visa sponsorship.
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.

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